Refund & Cancellation Policy

Subscriptions

CraftLinked Pro is a monthly subscription of $12, billed through Paddle, our merchant of record. It renews automatically each month until you cancel.

Cancelling

You can cancel anytime from the Manage billing portal in your dashboard. When you cancel, you keep Pro features until the end of the billing period you've already paid for, and you won't be charged again. Your products are never deleted when you cancel — you simply return to the Free plan's limits.

Refunds

If you're not happy, email support@craftlinked.com within 14 daysof a charge and we'll refund that payment in full, no questions asked. After 14 days, we don't provide refunds for the current period, but you can cancel to stop future billing.

Refunds are processed by Paddle back to your original payment method, typically within 5–10 business days. As merchant of record, Paddle may also be contacted directly about any charge via the receipt they email you.